Al Khalidiyyah,

Riyadh Saudi Arabia

05 710 39215

24/7 Customer Support

Sat- Thu: 08:00 - 20:00

Online store always open

Privacy & Policy

Last Updated: [27-04-2025]

1. Information We Collect

We may process:

  • Personal Data: Name, email, phone, address (for delivery)

  • Payment Details: Card last 4 digits/Sadad ID (processed via certified Saudi payment gateways)

  • Technical Data: IP address, browser type (via cookies)

2. How We Use Your Data

Purpose Legal Basis
Order processing Contract fulfillment
Delivery coordination Legitimate interest
Marketing (if consented) Explicit consent
Fraud prevention Legal compliance

3. Data Sharing

We only share data with:

  • Delivery partners (e.g., SMSA, Naqel) – Minimum required info

  • Payment processors (e.g., Mada, Apple Pay) – No storage of full card numbers

  • Government authorities (if legally required)

4. Data Retention

  • Active clients: 5 years (per Saudi commerce regulations)

  • Inactive accounts: Deleted after 2 years

  • Financial records: 10 years (per ZATCA requirements)

5. Your Rights (PDPL Compliance)

You may request:
✅ Access to your stored data
✅ Correction of inaccurate information
✅ Deletion (unless legal retention applies)
✅ Withdrawal of marketing consent
Submit requests to: sohelrajapur93@gmail.com

6. Cookies & Tracking

We use:

  • Necessary cookies (session management)

  • Analytics cookies (Google Analytics, anonymized)

  • Marketing cookies (only with consent)

7. Children’s Privacy

We do not knowingly collect data from minors under 15 (per PDPL). Parents may contact us to remove accidental collections.

8. International Transfers

Data is stored primarily in Saudi Arabia. Any cross-border transfers use PDPL-approved mechanisms.

9. Policy Updates

Changes will be notified via website banner. Continued use implies acceptance.

10. Contact Us

For privacy concerns:
📧 Email: sohelrajapur93@gmail.com
📞 Phone: 05 710 39215
🏢 Address: Riyadh 12875, Kingdom of Saudi Arabia