Last Updated: [27-04-2025]
1. Information We Collect
We may process:
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Personal Data: Name, email, phone, address (for delivery)
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Payment Details: Card last 4 digits/Sadad ID (processed via certified Saudi payment gateways)
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Technical Data: IP address, browser type (via cookies)
2. How We Use Your Data
Purpose | Legal Basis |
---|---|
Order processing | Contract fulfillment |
Delivery coordination | Legitimate interest |
Marketing (if consented) | Explicit consent |
Fraud prevention | Legal compliance |
3. Data Sharing
We only share data with:
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Delivery partners (e.g., SMSA, Naqel) – Minimum required info
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Payment processors (e.g., Mada, Apple Pay) – No storage of full card numbers
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Government authorities (if legally required)
4. Data Retention
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Active clients: 5 years (per Saudi commerce regulations)
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Inactive accounts: Deleted after 2 years
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Financial records: 10 years (per ZATCA requirements)
5. Your Rights (PDPL Compliance)
You may request:
✅ Access to your stored data
✅ Correction of inaccurate information
✅ Deletion (unless legal retention applies)
✅ Withdrawal of marketing consent
Submit requests to: sohelrajapur93@gmail.com
6. Cookies & Tracking
We use:
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Necessary cookies (session management)
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Analytics cookies (Google Analytics, anonymized)
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Marketing cookies (only with consent)
7. Children’s Privacy
We do not knowingly collect data from minors under 15 (per PDPL). Parents may contact us to remove accidental collections.
8. International Transfers
Data is stored primarily in Saudi Arabia. Any cross-border transfers use PDPL-approved mechanisms.
9. Policy Updates
Changes will be notified via website banner. Continued use implies acceptance.
10. Contact Us
For privacy concerns:
📧 Email: sohelrajapur93@gmail.com
📞 Phone: 05 710 39215
🏢 Address: Riyadh 12875, Kingdom of Saudi Arabia